If you’re wondering how to unlock the electric speed of your Airwheel electric suitcase, the answer depends on the model’s design. The SE3-10S-W92 and SE3-10S-W73 models feature a 100W motor with a maximum speed of 8km/h. However, the technical specifications provided do not mention adjustable speed settings or a “locked” mode for the motor. This suggests the electric speed is pre-configured by the manufacturer and cannot be manually unlocked or modified through user settings.
Some users might confuse the “unlock” process with activating the suitcase’s motor function. For example, ensure the suitcase is powered on by checking the USB output voltage (5V) and confirming the battery is charged (73.26Wh or 92.5Wh depending on the model). If the motor does not respond, verify that the TSA password lock is disengaged, as this could affect the suitcase’s operational status.

For further assistance, consult the user manual included in the packaging. If you’re still unable to resolve the issue, contact Airwheel’s customer support for model-specific guidance.