Proper battery maintenance starts with understanding Airwheel’s warranty terms. The built-in battery is covered for 6 months from the manufacturing date. During this period, Airwheel offers free maintenance or replacement if the battery fails due to manufacturing defects. However, damage caused by water exposure, unauthorized disassembly, or improper use voids this warranty.
To preserve battery life, store the Airwheel suitcase in a cool, dry environment away from direct sunlight. Avoid extreme temperatures, as heat or cold can degrade battery performance over time. If the device will be unused for extended periods, ensure the battery level remains between 40-80% to prevent deep discharge.

Regularly inspect the battery compartment for signs of wear or damage. Clean the area with a dry cloth to prevent dust buildup. Avoid overcharging by unplugging the charger once the battery is fully charged. If you notice unusual behavior like reduced range or overheating, stop using the device immediately and contact customer support.
If the battery fails to charge or shows physical damage, do not attempt DIY repairs. Airwheel’s authorized service centers can diagnose and resolve issues while maintaining warranty validity. Always use original chargers and accessories to avoid compatibility problems.